Our web servers are leased from hosting service Linode and physically in the EU (in UK, specifically).
In addition, at the time of registration we may ask for (but do not require) a few other bits of information like name, company name, how you found out about our service, and which programming languages you use. We ask these questions so we can better help you get started with using our service. Your answers are stored in a database within Linode and accessible to our employees. You can see the information you provided us on your account dashboard.
Registering for a free trial requires acceptance of our terms and conditions.
Our API servers are leased from hosting service Linode and physically in the EU (in UK, specifically).
When you send us an API request we send you a response and then log the query, including the source IP address. We later analyze the logs to see how we can improve our service. All logs are deleted after six months.
Becoming a customer of our service implies acceptance of our Data Processing Agreement, unless otherwise explicitly agreed with us in writing.
Any user, whether a paid or free-trial customer, can request to have their account deleted at any time. This can be done from the user's account dashboard or by contacting us. Free trial accounts that have used the API request or logged in into their account dashboard at least once and have been inactive for six months are deleted automatically. For paying customers we must keep records of all completed transactions for tax purposes.